1. A 1.5-hour intervention with travel time can be reduced to a 15-minute AR session.
2. Junior service engineers can be supported during client visits by senior technicians working from home.
3. Problems are solved much more quickly.
4. The first-time fix rate is significantly higher.
5. Real-time support is available.
6. Online training options save time for both supplier and customer.
7. Customer experience and satisfaction are improved.
8. Reduced or eliminated travel time leads to reduced carbon footprint.